Frequently Asked Questions
Once I decide to Go Z PAYMENTS SOLUTION how long before I can accept credit and/or debit cards (i.e., is my account live)?
- A soon your merchant account is approved, which usually takes between 6 Hours and one business day, you will be able to accept cards as soon as you receive & plug in your terminal. If you are an E-Commerce merchant, you will be able to start processing cards as soon as the account is approved.
How do I Program and Set up my terminal?
Your Terminal and all equipment will be delivered to your door ready to operate. Simply plug the device into an electrical socket, and connect the terminal to your ethernet line or WIFI and you’re all set to go! Our terminals are shipped with simple to follow instructions in case you get stuck. Alternatively, our 24/7 Support team is ready and waiting to help you with any questions you may have regarding installation or operation of your terminal. call 212-586-4202
If I sign up do I have to sign a with a cancellation fee ?
NO, No cancellation fee at all, but if you do not return the terminal, there will be a fee for the terminal.
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